Support

Email support@cpages.ai for account access, failed generations, missing credits, checkout or subscription questions, refund review, deletion requests, or safety reports.

The MVP support flow is email-based. It is not a full ticketing portal, CRM, live chat, or admin console.

Include your account email, the approximate time of the generation, visible task or receipt references if available, and whether the issue was failed generation, expired generation, missing output, or missing credit release.

Failed generation handling is investigated as a credit release issue first. Money refunds are reviewed separately under the Refund Policy.

For Stripe billing issues, include the account email and receipt or checkout time. Do not send full card numbers, passwords, or API keys.

For account or data deletion, say whether you want account deletion, generated output deletion, uploaded source image deletion, or a narrower support correction.

For safety or child-context concerns, include the page or output reference and the concern. Adults should avoid sending sensitive child data in support messages.